PRIVACY POLICY
INTRODUCTION
At SAYWAY, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect when you visit saywaywear.com, place an order, contact us or otherwise use our website, as well as how that information may be used and protected.
We may update this Privacy Policy from time to time. Any changes will be published on this page.
INFORMATION WE COLLECT
Depending on how you use our website, we may collect information such as:
- Name and surname
- Email address
- Phone number
- Billing and shipping address
- Information related to your orders and purchased products
- Communications you send to us
- Technical information related to your use of our website, such as IP address, browser and device information
- Cookie and website usage information, where applicable
We only collect information that is necessary for providing our services, processing orders, communicating with customers, improving our website and complying with applicable legal obligations.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your order
- Contact you regarding your order
- Handle returns, exchanges, refunds and complaints
- Respond to your questions and requests
- Maintain and improve our website and services
- Prevent fraud, misuse and security issues
- Comply with applicable legal obligations
- Send marketing communications where you have provided the necessary consent
SHARING YOUR INFORMATION
We do not sell or rent your personal information.
Your information may be shared with third parties only when necessary to provide our services, such as delivery providers, website and hosting providers, and other service providers involved in operating our online store.
For example, information necessary for delivery may be shared with the delivery service responsible for delivering your order.
We may also disclose information where required by applicable law or a competent authority.
MARKETING
We will only send promotional or marketing communications where there is an appropriate legal basis to do so.
Where marketing is based on your consent, you may withdraw your consent at any time.
To withdraw your consent or contact us regarding marketing communications, please email:
COOKIES
Our website uses cookies and similar technologies to ensure the proper functioning of our online store, including features such as the shopping cart and checkout.
Some cookies are necessary for the website and WooCommerce store to function correctly, while others may be used to improve your browsing experience and website performance.
Where required by applicable law, your consent will be requested before non-essential cookies are used.
DATA SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
secure.
DATA RETENTION
We retain personal information only for as long as necessary for the purposes for which it was collected and for any period required by applicable law.
Information relating to orders may therefore be retained for the period necessary to comply with applicable accounting, tax, consumer protection and other legal obligations.
YOUR RIGHTS
Subject to applicable data protection law, you may have the right to request:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information where applicable
- Restriction of certain processing
- Withdrawal of consent where processing is based on consent
- Information about how your personal data is processed
To submit a request regarding your personal information, please contact us at:
CONTACT
If you have any questions about this Privacy Policy or the way your personal information is handled, please contact:
SAYWAY